When you purchase the ISBSG Maintenance and Support Data, you receive:
- An Excel spreadsheet containing data for all applications from the ISBSG Maintenance and Support Repository. The licence for the data is single-user.
- Glossary of ISBSG terminology and descriptions of each field in the application data,
- “Managing Your M&S Environment” report (valued at $63.95 AUD). This report contains a statistical analysis of factors that are relevant to maintenance and support (ie. effort, defects, time spent fixing defects and more).
- New releases of the data from the data of purchase, for a 12 month period