New Agile Data Collection Questionnaire

ISBSG has released and new data collection questionnaire specifically for Agile projects.

2018 February release of the Development & Enhancement data has 169 Agile projects with new submissions to be released in 2019.

Download the Agile Data Collection questionnaire and submit your projects to contribute to helping others learn about the productivity of Agile projects.

Benchmarking Example

Example
For a particular project, Maintenance ran over budget, triggering an investigation to determine the cause. The results showed that the number of defects found increased as the project moved into maintenance.  Cost cutting on testing to meet the delivery dates was the issue.  Productivity and project duration were within benchmark limits but the large number of defects ultimately caused customer satisfaction to suffer.

Each area should be given a weighting according to its importance and if the target for that area was met.

An example of a benchmark score card could be

Areas Target Rating % contribution
Productivity 3rd quartile measured against industry data 0 – less than median

1 – median (within 5%)

2 – greater than 3rd quartile

40%
Time to market 3rd quartile measured against industry data 0 – less than median

1 – median (within 5%)

2 – greater than 3rd quartile

20%
Customer Satisfaction 4.5/5 0 – less than 4.5

1 – 4.5-4.6

2 – greater than 4.6

10%
% on time 80% 0 – less than 80%

1 – 80-85%

2 – greater than 85%

10%
% on budget 80% 0 – less than 80%

1 – 80-85%

2 – greater than 85%

10%
% change requests 30% 0 – greater than 30% change

1 – 25-30% change

2 – less than 25% change

10%

The targets, assigning of points for achieving targets and % contribution are determined by the values of the organisation.

For example if the organisation prides itself on customer satisfaction then this would have a higher weighting than % change requests.  Basically they want to deliver exactly what the customer wants possibly requiring more change requests along the way.  Obviously this would be to the detriment of productivity and time to market.

Year on year the benchmark can be compared with the ultimate goal of achieving best practice in all areas.

Capability Maturity Model level 5 would require benchmarking and performance measures to be part of normal business practice.

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